Website Privacy Notice
Effective 6 October 2026 · Version 2.0 · Kriovate Ltd
This notice covers kriovate.com and the correspondence you send to our inboxes.
Each product we publish has its own privacy policy, because what an app collects depends on what the app does. This notice does not replace them:
- Krypsis (iOS vault) — Privacy Policy at getkrypsis.com
If you are looking for the privacy policy of an app you installed, that is the document you want. This one is about the website.
1. Who we are
Kriovate Ltd, a private company limited by shares, registered in England & Wales. We are the data controller for everything described in this notice, and for the limited data described in each product’s own policy.
- Registered office: 167-169 Great Portland Street, 5th Floor, London W1W 5PF
- Companies House number: 17256908
- ICO registration number: ZC173593
- Privacy contact: privacy@kriovate.com
2. This website
kriovate.com is static HTML and CSS served from a CDN. It has:
- No cookies
- No analytics (no Google Analytics, no Plausible, no Fathom, no anything)
- No tracking pixels
- No third-party scripts
- No embedded fonts, videos, or widgets loaded from other domains
We do not know that you have visited, and there is no cookie banner because there is nothing to consent to.
Our hosting provider processes server logs, including IP addresses, for the short periods necessary to deliver the site and protect it from abuse. We do not access those logs to identify or profile visitors, and we do not combine them with anything else.
3. When you write to us
If you email support@, privacy@, legal@ or press@kriovate.com, we receive whatever your mail client sends — normally your name, your email address, and whatever you chose to tell us.
We use it only to reply and to deal with what you raised. We do not add it to any mailing list, we do not use it for marketing, and we delete correspondence once the matter is closed and we no longer need it — normally within 12 months. Legal and regulatory correspondence is kept for as long as the law requires.
Lawful basis: legitimate interests (responding to you), or compliance with a legal obligation where one applies.
4. Purchase records for our software
When you buy one of our apps, Apple processes your payment under Apple’s own terms. We receive a transaction identifier through RevenueCat, Inc., our receipts processor, so the app can confirm what you bought.
We never see your card number, billing address, name, or email address. RevenueCat processes these records in the United States, covered by the EU–US Data Privacy Framework and its UK Extension, and by standard contractual clauses.
Each product’s own privacy policy describes this in full for that product.
5. What we never do
Across this website and all our software, we do not:
- Sell, rent, or share personal data with advertisers or data brokers
- Build advertising or behavioural profiles
- Use personal data to train machine-learning models
- Operate servers that hold our users’ content — our apps encrypt content on the device, and we hold no key to it
6. Your rights
Under UK GDPR and EU GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. In practice we hold very little: correspondence you sent us, and a purchase record we cannot link to your name.
To exercise any of these rights, email privacy@kriovate.com. We respond to verified requests within 30 days, free of charge.
If you are unhappy with how we have handled your data, you can complain to the UK Information Commissioner’s Office at ico.org.uk (our registration number is ZC173593), or to your local supervisory authority if you are in the EU.
7. Changes
We will update this notice if our website or our processing changes, and bump the version number at the top. Previous versions remain available at this URL.
8. Contact
| What | Where |
|---|---|
| Privacy questions / GDPR requests | privacy@kriovate.com |
| ICO complaints | https://ico.org.uk |
| Postal | Kriovate Ltd, 167-169 Great Portland Street, 5th Floor, London W1W 5PF |